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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brenda Brown

October 14, 2025

5  out of  5
rating by Brenda Brown
"I’ve been with this State Farm office for over 5 years now since we moved to the area full time, and they’ve been nothing but helpful (especially Sarah) in helping find what works best for us, best pricing, etc. They’ve been great to work with!"
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Frank Parisi

October 13, 2025

5  out of  5
rating by Frank Parisi
"Sarah has always been responsive to our auto needs."
We responded:
"Thank you for the business Frank!"
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Diana Johnson

October 13, 2025

5  out of  5
rating by Diana Johnson
"Jessika was so helpful to me when I was changing my name on our policies for our vehicles and home insurance. She was professional and friendly and got everything taken care of with a few messages- I didn’t even have to go into the office. 5 stars All the way!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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yoe

October 10, 2025

5  out of  5
rating by yoe
"Super efficient and professional. A pleasure to work with."
We responded:
"Thank you "
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mikayla

October 8, 2025

5  out of  5
rating by mikayla
"Sarah was great! Very friendly and explained things well. I could tell she had my best interest in mind!"
We responded:
"Thank you for your business Mikayla!"
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Melissa McCornick

October 3, 2025

5  out of  5
rating by Melissa McCornick
"Jessica is AWESOME!! She is always so helpful with all our insurance needs!!"
We responded:
"Thank you Melissa! We appreciate your business with our State Farm agency"
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Neale Whitbread

October 2, 2025

5  out of  5
rating by Neale Whitbread
"Very helpful, quick and would recommend State Farm"
We responded:
"Thank you Neale"
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Yas Sosa

October 1, 2025

5  out of  5
rating by Yas Sosa
"I wanted to Thanks Miss Cross for her assistance related to several matters about my car insurance. She went above and beyond to accommodate my request in a timely manner. Thank you StateFarm for hiring people that care."
We responded:
"Thank you very much Yas for taking the time to share your thoughts. Stacy will be so pleased to hear this."
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PM Sweeney

September 17, 2025

5  out of  5
rating by PM Sweeney
"Stacy was friendly and very helpful with a car insurance question I had today. I really appreciate how easy and quick it is to discuss my concerns with a professional."
We responded:
"We appreciate your review of Stacy's customer service! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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James Mhoon

September 17, 2025

5  out of  5
rating by James Mhoon
"Everyone at Costello State Farm is top notch, first class, friendly, knowledgeable, and professional. You could not hope for a better team! Today Stacy helped me and it was a perfect example of why Bill Costello has been at the top of the field with his excellent team!!! I have been with them for several years and have no plans to even shop around because they are the best!"
We responded:
"Wow! We’re thankful for your feedback James! It’s our pleasure to assist you with your insurance needs. "
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Stephanie Thompson

September 15, 2025

5  out of  5
rating by Stephanie Thompson
"I can't speak highly enough of Amanda in the Davenport State farm location. I have been dealing with an issue since August 14th that I filed online and called the customer service number and was not able to get a resolution from them. I went in the office today to discuss this with her, we had a resolution before I even left the office. She is a remarkable person and I am very happy that I have her as my personal State farm agent."
We responded:
"We appreciate your review and Thank You for the business!"
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Gene Clinton

September 5, 2025

5  out of  5
rating by Gene Clinton
"Awesome, Amanda was fabulous, very professional..."
We responded:
"Thank you for the kind words Gene!"
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Debra Isel

August 29, 2025

5  out of  5
rating by Debra Isel
"Very helpful getting our insurance transferred to Florida. We had a bundle to move so Amanda had to coordinte a lot of information."
We responded:
"It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thank you Debra!"
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Ricardo Pierre

August 29, 2025

5  out of  5
rating by Ricardo Pierre
"I had an outstanding experience with this company’s customer service, especially thanks to Amanda. From the moment I reached out, she was professional, attentive, and genuinely cared about resolving my issue. Not only did Amanda respond quickly, but she also went above and beyond to ensure I fully understood the process and felt supported every step of the way. What really stood out was Amanda’s patience and willingness to listen. She didn’t rush me, and she treated my concern as a top priority. Amanda was knowledgeable, kind, and proactive in finding a solution that worked perfectly. It’s rare to find this level of dedication and courtesy nowadays, and I truly appreciate the effort Amanda put into making my experience a positive one. Because of her excellent service, I will definitely continue to do business with this company and recommend them to others."
We responded:
"Wow! Thank you for your 5-star review! Amanda works very hard to offer helpful and efficient customer service."
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Raymond Garcia

August 28, 2025

5  out of  5
rating by Raymond Garcia
"She gave all the information I requested and told me about the pros and cons Great person"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Amanda Rivera-Galarza

August 28, 2025

5  out of  5
rating by Amanda Rivera-Galarza
"My State Farm insurance agent is the best hands down. Amanda Soto really took the time to understand what I needed and helped me find the perfect coverage that fits my lifestyle and budget. On top of that, she found a way to save some $ while still giving me the protection I was looking for — a total win-win! Her patience, professionalism, and genuine care made the whole process easy and stress-free. If you’re looking for an agent who actually listens and goes the extra mile to make sure you’re covered without overspending, this is the one to go to. Highly recommended!!!!! #THEBEST 🙏🏼"
We responded:
"Thank you for your review! We’re thrilled to know you had a positive experience with Amanda; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Michael Allen

August 20, 2025

5  out of  5
rating by Michael Allen
"Amanda and her customer service was exceptional!!! Highly recommend"
We responded:
"Thank you Michael for sharing your feedback! "
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NANCY Cox

August 18, 2025

5  out of  5
rating by NANCY Cox
"Amanda is awesome, She really helped me through my transition of becoming single and changing policies, would recommend her to anybody love having her as my agent!!! She Rocks!"
We responded:
"Thank you Nancy for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Richard Veit

August 17, 2025

5  out of  5
rating by Richard Veit
"I have had several dealings with Stacy Cross, her customer service was outstanding for each one. Both the time & document required was extremely quick & easy"
We responded:
"Thank you for your positive feedback! We look forward to continuing to provide you with great service!"
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Travis Cossairt

August 5, 2025

5  out of  5
rating by Travis Cossairt
"Elizabeth is the most responsive and helpful agent I’ve ever worked with!"
We responded:
"Thank you for taking the time to share your thoughts Travis! If you ever have any questions or need assistance, we’re here to help!"
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Cristian Gomez

August 1, 2025

5  out of  5
rating by Cristian Gomez
"Amanda was very polite and professional during our interaction she got me the best quote possible that fit within my budget."
We responded:
"We’re thankful for your feedback Cristian! It’s our pleasure to assist you with your insurance needs."
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Jennifer Starch

July 31, 2025

5  out of  5
rating by Jennifer Starch
"Calling around to get new insurance rates is an easy task to put off, but calling Bill Costello’s office was such a smart move! Not only were they able to save my family money on our auto insurance, but when I have a question or need anything, they’re so helpful in the office! Stacy at the front desk has always been able to kindly answer my quick questions and Liz responds to phone calls and emails so fast for anything more in-depth! Costello has clearly cultivated an amazing team and it’s such a pleasure doing business with them."
We responded:
"Wow! Thank you for your 5-star review Jennifer! We are fortunate to have customers like you."
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Ruben Montano

July 31, 2025

5  out of  5
rating by Ruben Montano
"Amanda, Priscilla and the entire office staff are very knowledgeable and you can feel the amount of care apply to everyone who are looking for a great deal, for real I was being paying to much for nothing with the lizard company. Now I'm paying lower and I have a real coverage, thank you for your business with me. I will recommend you guys with my eyes closed."
We responded:
"Thank you Ruben for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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A Jay

July 31, 2025

1  out of  5
rating by A Jay
"Just got off of the phone with a young lady named Amanda. Word of advice, hang up your line before you continue speaking, and YES, there is a way, geico 100% quoted me less than you all ($200 less to be exact). Work on your professionalism sweetheart. Stacey- thank you for being professional and polite."
We responded:
"Thank you for your feedback. This is not the experience we want State Farm customers to have. We would like to learn more about what happened and how we can improve. Please get in touch with us so we can make it right."
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Meridith Lankau

July 28, 2025

5  out of  5
rating by Meridith Lankau
"Amanda helped me so so much!!! 🫶🏻"
We responded:
"Thank you for your 5-star review! Our State Farm team is happy to be your good neighbor!"