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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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booh jamoo

July 21, 2026

5  out of  5
rating by booh jamoo
"Stacy Cross helped on our insurance and was phenomenal!"
We responded:
"Thank you for the 5-star review of Bill Costello’s team - we really appreciate your kind words! "
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Linda Hart

July 18, 2026

5  out of  5
rating by Linda Hart
"Stacy is always so helpful when I call the office whether it's to pay a bill, get a copy of a statement or my insurance card. She always answers all of my questions quickly and professionally. I highly recommend State Farm insurance."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Sue Erno

July 17, 2026

5  out of  5
rating by Sue Erno
"Stacy has helped me with all of my coverage changes . She has been thorough with everything needed and explained everything to me. I appreciate her helpfulness."
We responded:
"Sue, thank you for the fantastic review! We’re always here to support you with your insurance needs in Davenport. "
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David W

July 17, 2026

5  out of  5
rating by David W
"Jessika is the best. No BS just quick answers and great communication. Knowledge of policies is second to NO ONE!"
We responded:
"Thank you David!"
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Lorraine Farewell

July 17, 2026

5  out of  5
rating by Lorraine Farewell
"Stacey has always looked after my needs"
We responded:
"Thank you Lorraine!"
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jack maynard

July 17, 2026

5  out of  5
rating by jack maynard
"Jessica was very helpful in getting resolution to our insurance billing issue. I appreciate here diligence and persistence in working to a resolution. Thank you"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Robert Bruner

June 26, 2026

5  out of  5
rating by Robert Bruner
"Exceptional service by Amanda."
We responded:
"Thank you Robert!"
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Butch

June 25, 2026

5  out of  5
rating by Butch
"Very helpful and kind staff, they helped me with setting up my beacon for the drive and save discount program. Ample parking and sometimes complimentary candies are provided."
We responded:
"Thank you Butch!"
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Jim Rollman

June 16, 2026

5  out of  5
rating by Jim Rollman
"Jennifer is always helpful in a timely manner"
We responded:
"Thank you for the positive feedback and 5 star review Jim!"
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Shawn Rodgers

June 15, 2026

5  out of  5
rating by Shawn Rodgers
"I was replacing one of my cars with a new one and Sara was super helpful in getting all the paperwork done for me. I definitely recommend this Agency."
We responded:
"Thank you for your kind review of Sarah's work. We appreciate your business!"
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HOLLY KROMER

June 10, 2026

5  out of  5
rating by HOLLY KROMER
"Love the Costello Agency! Jessika is the best!!"
We responded:
"Thank you Holly!"
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NathanCindy Sefiane

June 3, 2026

5  out of  5
rating by NathanCindy Sefiane
"Stacy Cross has been amazing to work with. I have appreciated her knowledge and help in answering all my questions and bringing quick and impressive resolutions to my needs"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Bill Costello’s Team. "
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Melissa Sanders

June 2, 2026

5  out of  5
rating by Melissa Sanders
"Sarah has been super helpful with transferring my insurance policies to Florida. I appreciate that she took the time to call me regarding my policies and explain what the next steps were. Overall excellent service!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Bill Costello’s Team. "
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D Lowe

June 2, 2026

5  out of  5
rating by D Lowe
"Stacy Cross was extremely valuable helping us update our homeowners policy so we could qualify for a premium discount and helping us update our auto policy with the best options for us. Thank you Stacy."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Michael LaVerdiere

June 2, 2026

5  out of  5
rating by Michael LaVerdiere
"I had a list of questions about my auto and home policies. Pricilla helped me work through all of them very quickly and completely. Very cordial and effective."
We responded:
"Thank you for your kind review Michael!"
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ELIAS MORAES

May 31, 2026

5  out of  5
rating by ELIAS MORAES
"Make all transactions possible easy, l’m very appreciative, for all your help, everyone is remarkable, insurance transfers was easy, l’m very great full. Thanks"
We responded:
"Thank you for your kind review of State Farm Agent Bill Costello’s Team. We appreciate it!"
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Robert Favilla

May 27, 2026

5  out of  5
rating by Robert Favilla
"I've been with State Farm for several years in NY, but needed to change my policy to Florida. I sent an email asking for a new quote and within 10 minutes Elizabeth not only called me, but also sent the new quote via email."
We responded:
"Thank you Robert and Welcome to the Sunshine State!"
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Tom Erik Bonsak

May 27, 2026

5  out of  5
rating by Tom Erik Bonsak
"I had problem with my auto payment, but Stacy fixed it. She was very helpful. Thank you Stacy!
I really recommend this agent, they are helpful and easy to work with."
We responded:
"Thank you for the business Tom!"
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Charles Wheeler

May 19, 2026

5  out of  5
rating by Charles Wheeler
"Customer support from Jessika was amazing and staff is always available."
We responded:
"Thank you so much Charles for taking the time to leave us such a glowing review!
We strive to provide exceptional service to all of our customers, and we're thrilled to hear that Jessika was able to meet your expectations. Your feedback serves as a motivation for us to continue delivering the best experience possible.
If there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!
Thank you once again for your valuable feedback. We look forward to serving you again in the future.

"
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Katie Jones

May 18, 2026

5  out of  5
rating by Katie Jones
"Priscilla was very pleasant and helpful. She answered my questions quickly and helped me get the info I needed."
We responded:
"Thank you Katie!"
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Mark Levy

May 15, 2026

5  out of  5
rating by Mark Levy
"Jessika was a big help explaining a change to us at the agency"
We responded:
"Thank you Mark!"
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alexandra fajardo

May 2, 2026

5  out of  5
rating by alexandra fajardo
"Jessika is an amazing agent. We have been working with her more than 15 years and we always go to her for whatever we need.
We know we can always count on her."
We responded:
"Thank you for the amazing review, Alexandra! It is a pleasure to hear of your wonderful experience with Jessika and her level of commitment to our customers! Thanks for your many years of business with our agency."
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Melissa Ankers

April 29, 2026

5  out of  5
rating by Melissa Ankers
"Jessika is always awesome!"
We responded:
"Thank you for your continued business Melissa!"
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Tom Young

April 28, 2026

5  out of  5
rating by Tom Young
"Wonderful Customer Service with my car insurance claim"
We responded:
"Tom, it is a pleasure to hear what a wonderful experience you have had with State Farm!
Thank you!"
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Jack Mallon

April 7, 2026

5  out of  5
rating by Jack Mallon
"Jessika Robles was fantastic to work with! She answered all of my questions regarding the policy we needed. I will certainly look for Jessika's assistance in the future. Thanks Jessika!"
We responded:
"Thank you so much for your kind words Jack. We are lucky to have a team member like Jessika and thank you very much for your business!"