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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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alexandra fajardo

May 2, 2026

5  out of  5
rating by alexandra fajardo
"Jessika is an amazing agent. We have been working with her more than 15 years and we always go to her for whatever we need. We know we can always count on her."
We responded:
"Thank you for the amazing review, Alexandra! It is a pleasure to hear of your wonderful experience with Jessika and her level of commitment to our customers! Thanks for your many years of business with our agency."
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Melissa Ankers

April 29, 2026

5  out of  5
rating by Melissa Ankers
"Jessika is always awesome!"
We responded:
"Thank you for your continued business Melissa!"
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Tom Young

April 28, 2026

5  out of  5
rating by Tom Young
"Wonderful Customer Service with my car insurance claim"
We responded:
"Tom, it is a pleasure to hear what a wonderful experience you have had with State Farm! Thank you!"
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Jack Mallon

April 7, 2026

5  out of  5
rating by Jack Mallon
"Jessika Robles was fantastic to work with! She answered all of my questions regarding the policy we needed. I will certainly look for Jessika's assistance in the future. Thanks Jessika!"
We responded:
"Thank you so much for your kind words Jack. We are lucky to have a team member like Jessika and thank you very much for your business!"
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Berenice Castillo

March 31, 2026

5  out of  5
rating by Berenice Castillo
"Jessika was amazing at explaining and helping resolve my issue."
We responded:
"Thank you for your business Berenice!"
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Jean Stanley

March 26, 2026

5  out of  5
rating by Jean Stanley
"Staff has always been helpful and polite,friendly no matter what time of the day I call . I will always recommend Allstate"
We responded:
"Dear Jean, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. We look forward to seeing you again soon."
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G A

March 9, 2026

5  out of  5
rating by G A
"Thank you Amanda for taking the time to go and above and helping get the best auto quote!"
We responded:
"Thank you for your kind review of Amanda with State Farm Agent Bill Costello’s Team. We appreciate it!"
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Darius Wilkerson

February 26, 2026

5  out of  5
rating by Darius Wilkerson
"The representative I spoke on the phone was very understanding and professional about onboarding me to the insurance. They made the process very easy and simple. To understand as well for a first time on your own insurance holder. Overall great customer service."
We responded:
"Dear Darius, We're delighted to hear about your experience! We value your feedback and look forward to seeing you again soon! We hope to continue exceeding your expectations with great service. Hope you visit us again soon!"
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H B

February 25, 2026

5  out of  5
rating by H B
"Friendly Competent Professional"
We responded:
"Thank you for your review!"
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Christina Knight

February 23, 2026

5  out of  5
rating by Christina Knight
"Amanda was so kind and helpful with switching our vehicle insurance. I was overwhelmed and she helped make it an easy and quick process. I’m so thankful for her."
We responded:
"Thank you for your kind review of Amanda with our State Farm Agent Bill Costello’s Team. We appreciate it!"
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Kevin Cochrane

February 23, 2026

5  out of  5
rating by Kevin Cochrane
"Jessika at Costello State Farm Brokers provides excellent customer service and is extremely helpful and supportive. Nothing is too much trouble and always responds immediately to anything you may require"
We responded:
"Hey Kevin, Thank you for the awesome feedback. If you ever need anything please don't hesitate to reach out to our team. Hope you visit us again soon!"
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ashley hopkins

February 23, 2026

5  out of  5
rating by ashley hopkins
"Great agency and always willing to answer questions quickly when I have any!!"
We responded:
"Thank you Ashley!"
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Oliver Castro

February 18, 2026

5  out of  5
rating by Oliver Castro
"I've been with State Farm for over 8 years. I called in recently to get an understanding of the inner workings of my plan. This is something I've tried doing in the past, a few times, but admittedly it went over my head for various reasons. This time I spoke with Amanda. She repeated, rephrased my policy, and how my insurance worked until I felt comfortable, with neverending patience and exceptional customer service. She reminded me why I've stayed a customer with Statefarm all these years. Thank you, Amanda!"
We responded:
"Thank you Oliver! What an amazing review for Amanda. It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Joe Presti

February 6, 2026

5  out of  5
rating by Joe Presti
"Jessica Lopez is an awesome CSR. Jessika continues to amaze us with her professionalism. She takes one care off our shoulders while away.👍"
We responded:
"Thank you Joe!"
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r

January 28, 2026

5  out of  5
rating by r
"5 stars all the way! Sarah is awesome, has a great personality and super easy toward with thank you!"
We responded:
"Thank you for the kind words!"
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Linda Linda

January 24, 2026

5  out of  5
rating by Linda Linda
"have been with State Farm over 30 years so didn't want to switch when relocating to Florida, Was so glad to find this local State Farm agency who have been just as great as my local agents up north who treated me like family. Kudos to Jessika who is always happy to help me with anything!"
We responded:
"Thank you for choosing our agency in Florida! "
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Alexandra Herrera

January 23, 2026

5  out of  5
rating by Alexandra Herrera
"Buena atención Priscila"
We responded:
"Gracias por tus palabras amables"
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Kimberly Matter

January 23, 2026

5  out of  5
rating by Kimberly Matter
"Sarah Flowers was great help! Efficient and effective. Thanks Sarah!"
We responded:
"Thank you for your feedback Kimberly!"
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joseph milazzo

January 23, 2026

5  out of  5
rating by joseph milazzo
"Working with Sarah was the best decision made when shopping for new auto insurance. Not only did she find me a better rate than what I was previously paying she got me more coverage. A+++"
We responded:
"Thank you Joseph for sharing your shopping experience! Sarah takes great pride in offering exceptional customer service."
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Jared Crowder

January 13, 2026

5  out of  5
rating by Jared Crowder
"Bill and his team are excellent to work with."
We responded:
"Thanks for your business Jared!"
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Richard Veit

January 8, 2026

5  out of  5
rating by Richard Veit
"I have had several dealings with Stacy Cross, her customer service was outstanding for each one. Both the time & document required was extremely quick & easy"
We responded:
"Thank you for your positive feedback! We look forward to continuing to provide you with great service!"
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E Lizzy

January 7, 2026

5  out of  5
rating by E Lizzy
"“Stacey was incredibly helpful and kind. She took the time to explain everything clearly and made the whole experience pleasant. Excellent customer service!”"
We responded:
"Thank you!"
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Taranom Ekramnia

January 7, 2026

5  out of  5
rating by Taranom Ekramnia
"Jessika, my agent, has done an excellent job setting up policies for Auto and renters insurance. Very responsive and a pleasure to work with."
We responded:
"Thank you!"
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Pablo R. Rodriguez

January 5, 2026

5  out of  5
rating by Pablo R. Rodriguez
"Wonderful service. Thanks"
We responded:
"Thank you for your business Pablo!"
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Deana L

January 2, 2026

5  out of  5
rating by Deana L
"Amazing service for over 2 decades with State Farm. Jessica and Stacy are incredible and I can always count on them to support me and my families Insurance needs."
We responded:
"Thank you Deana for your kind words!"