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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jack Mallon

Jack Mallon

April 7, 2026

5  out of  5
rating by Jack Mallon
"Jessika Robles was fantastic to work with! She answered all of my questions regarding the policy we needed. I will certainly look for Jessika's assistance in the future. Thanks Jessika!"
We responded:
"Thank you so much for your kind words Jack. We are lucky to have a team member like Jessika and thank you very much for your business!"
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Berenice Castillo

March 31, 2026

5  out of  5
rating by Berenice Castillo
"Jessika was amazing at explaining and helping resolve my issue."
We responded:
"Thank you for your business Berenice!"
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Jean Stanley

March 26, 2026

5  out of  5
rating by Jean Stanley
"Staff has always been helpful and polite,friendly no matter what time of the day I call . I will always recommend Allstate"
We responded:
"Dear Jean, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. We look forward to seeing you again soon."
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TREVIS Burgess

March 26, 2026

5  out of  5
rating by TREVIS Burgess
"Sarah flowers is the best she helped me with so much and I would give her a 10-10 PLEASE GIVE HER A RAISE"
We responded:
"Thank you Trevis!"
Profile photo of ALBERTO MALDONADO-RUIZ

ALBERTO MALDONADO-RUIZ

March 24, 2026

5  out of  5
rating by ALBERTO MALDONADO-RUIZ
"We received an excellent customer service by Jessika Lopez. She oriented us and guide us to sign the document."
We responded:
"Thank you for your kind review of Jessika's work and thank you for your business!"
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Gary Havercamp

March 23, 2026

5  out of  5
rating by Gary Havercamp
"Jessika has been very helpful in reviewing my insurance needs. She is a true professional and very responsive in answering my questions."
We responded:
"Gary, thank you for your wonderful review of Jessika's work for State Farm Agent Bill Costello’s Team!"
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Peter Muino

March 9, 2026

5  out of  5
rating by Peter Muino
"Mr Costello could not have been more helpful. Sarah and the rest of the crew are a thorough hardworking crew! Keep up the good work."
We responded:
"Thank you Peter!"
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G A

March 9, 2026

5  out of  5
rating by G A
"Thank you Amanda for taking the time to go and above and helping get the best auto quote!"
We responded:
"Thank you for your kind review of Amanda with State Farm Agent Bill Costello’s Team. We appreciate it!"
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Darius Wilkerson

February 26, 2026

5  out of  5
rating by Darius Wilkerson
"The representative I spoke on the phone was very understanding and professional about onboarding me to the insurance. They made the process very easy and simple. To understand as well for a first time on your own insurance holder. Overall great customer service."
We responded:
"Dear Darius, We're delighted to hear about your experience! We value your feedback and look forward to seeing you again soon! We hope to continue exceeding your expectations with great service. Hope you visit us again soon!"
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H B

February 25, 2026

5  out of  5
rating by H B
"Friendly Competent Professional"
We responded:
"Thank you for your review!"
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Christina Knight

February 23, 2026

5  out of  5
rating by Christina Knight
"Amanda was so kind and helpful with switching our vehicle insurance. I was overwhelmed and she helped make it an easy and quick process. I’m so thankful for her."
We responded:
"Thank you for your kind review of Amanda with our State Farm Agent Bill Costello’s Team. We appreciate it!"
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Kevin Cochrane

February 23, 2026

5  out of  5
rating by Kevin Cochrane
"Jessika at Costello State Farm Brokers provides excellent customer service and is extremely helpful and supportive. Nothing is too much trouble and always responds immediately to anything you may require"
We responded:
"Hey Kevin, Thank you for the awesome feedback. If you ever need anything please don't hesitate to reach out to our team. Hope you visit us again soon!"
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ashley hopkins

February 23, 2026

5  out of  5
rating by ashley hopkins
"Great agency and always willing to answer questions quickly when I have any!!"
We responded:
"Thank you Ashley!"
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Stephen Thavarajah

February 19, 2026

5  out of  5
rating by Stephen Thavarajah
"Representative Amanda very Pleasant to talk, Respond time very quick I like this place"
We responded:
"Thank you Stephen for your business!"
Profile photo of Oliver Castro

Oliver Castro

February 18, 2026

5  out of  5
rating by Oliver Castro
"I've been with State Farm for over 8 years. I called in recently to get an understanding of the inner workings of my plan. This is something I've tried doing in the past, a few times, but admittedly it went over my head for various reasons. This time I spoke with Amanda. She repeated, rephrased my policy, and how my insurance worked until I felt comfortable, with neverending patience and exceptional customer service. She reminded me why I've stayed a customer with Statefarm all these years. Thank you, Amanda!"
We responded:
"Thank you Oliver! What an amazing review for Amanda. It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Luis Martinez

February 10, 2026

5  out of  5
rating by Luis Martinez
"ALWAYS HAS BEEN GREAT PEOPLE WILLING TO HELP CUSTOMERS ALL THE TIME. g WONDERFUL PEOPLE"
We responded:
"Thank you Luis for sharing your positive experience with our agency team!"
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Joe Presti

February 6, 2026

5  out of  5
rating by Joe Presti
"Jessica Lopez is an awesome CSR. Jessika continues to amaze us with her professionalism. She takes one care off our shoulders while away.👍"
We responded:
"Thank you Joe!"
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Stephen

February 3, 2026

5  out of  5
rating by Stephen
"Sarah Flowers was an absolute delight to deal with, patience, knowledge, friendly and made me feel like I was given her full attention. If you need any type insurance I would strongly recommend her and the company that she represents. Very satisfied customer."
We responded:
"Hi Stephen, Thank you for the awesome feedback. It's great to know that we were able to provide you with the highest levels of service. Thank you for your business!"
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Scott Anderson

January 30, 2026

5  out of  5
rating by Scott Anderson
"Friendly, professional and knowledgeable. Was able to satisfy all my questions and concerns"
We responded:
"Thank you for the business Scott!"
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r

January 28, 2026

5  out of  5
rating by r
"5 stars all the way! Sarah is awesome, has a great personality and super easy toward with thank you!"
We responded:
"Thank you for the kind words!"
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Linda Linda

January 24, 2026

5  out of  5
rating by Linda Linda
"have been with State Farm over 30 years so didn't want to switch when relocating to Florida, Was so glad to find this local State Farm agency who have been just as great as my local agents up north who treated me like family. Kudos to Jessika who is always happy to help me with anything!"
We responded:
"Thank you for choosing our agency in Florida! "
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Alexandra Herrera

January 23, 2026

5  out of  5
rating by Alexandra Herrera
"Buena atención Priscila"
We responded:
"Gracias por tus palabras amables"
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Kimberly Matter

January 23, 2026

5  out of  5
rating by Kimberly Matter
"Sarah Flowers was great help! Efficient and effective. Thanks Sarah!"
We responded:
"Thank you for your feedback Kimberly!"
Profile photo of joseph milazzo

joseph milazzo

January 23, 2026

5  out of  5
rating by joseph milazzo
"Working with Sarah was the best decision made when shopping for new auto insurance. Not only did she find me a better rate than what I was previously paying she got me more coverage. A+++"
We responded:
"Thank you Joseph for sharing your shopping experience! Sarah takes great pride in offering exceptional customer service."
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Jared Crowder

January 13, 2026

5  out of  5
rating by Jared Crowder
"Bill and his team are excellent to work with."
We responded:
"Thanks for your business Jared!"