State Farm® Insurance Agent Bill Costello

"Very helpful getting our insurance transferred to Florida. We had a bundle to move so Amanda had to coordinte a lot of information."

"I had an outstanding experience with this company’s customer service, especially thanks to Amanda. From the moment I reached out, she was professional, attentive, and genuinely cared about resolving my issue. Not only did Amanda respond quickly, but she also went above and beyond to ensure I fully understood the process and felt supported every step of the way. What really stood out was Amanda’s patience and willingness to listen. She didn’t rush me, and she treated my concern as a top priority. Amanda was knowledgeable, kind, and proactive in finding a solution that worked perfectly. It’s rare to find this level of dedication and courtesy nowadays, and I truly appreciate the effort Amanda put into making my experience a positive one. Because of her excellent service, I will definitely continue to do business with this company and recommend them to others."

"She gave all the information I requested and told me about the pros and cons Great person"

"My State Farm insurance agent is the best hands down. Amanda Soto really took the time to understand what I needed and helped me find the perfect coverage that fits my lifestyle and budget. On top of that, she found a way to save some $ while still giving me the protection I was looking for — a total win-win! Her patience, professionalism, and genuine care made the whole process easy and stress-free. If you’re looking for an agent who actually listens and goes the extra mile to make sure you’re covered without overspending, this is the one to go to. Highly recommended!!!!! #THEBEST 🙏🏼"

"Amanda and her customer service was exceptional!!! Highly recommend"

"Amanda is awesome, She really helped me through my transition of becoming single and changing policies, would recommend her to anybody love having her as my agent!!! She Rocks!"

"I have had several dealings with Stacy Cross, her customer service was outstanding for each one. Both the time & document required was extremely quick & easy"

"Elizabeth is the most responsive and helpful agent I’ve ever worked with!"

"Amanda was very polite and professional during our interaction she got me the best quote possible that fit within my budget."

"Calling around to get new insurance rates is an easy task to put off, but calling Bill Costello’s office was such a smart move! Not only were they able to save my family money on our auto insurance, but when I have a question or need anything, they’re so helpful in the office! Stacy at the front desk has always been able to kindly answer my quick questions and Liz responds to phone calls and emails so fast for anything more in-depth! Costello has clearly cultivated an amazing team and it’s such a pleasure doing business with them."

"Amanda, Priscilla and the entire office staff are very knowledgeable and you can feel the amount of care apply to everyone who are looking for a great deal, for real I was being paying to much for nothing with the lizard company. Now I'm paying lower and I have a real coverage, thank you for your business with me. I will recommend you guys with my eyes closed."

"Just got off of the phone with a young lady named Amanda. Word of advice, hang up your line before you continue speaking, and YES, there is a way, geico 100% quoted me less than you all ($200 less to be exact). Work on your professionalism sweetheart. Stacey- thank you for being professional and polite."

"Amanda helped me so so much!!! 🫶🏻"

"Jessika provides unparalleled service. She is incredibly knowledgeable and is always quick to respond and handle all of my requests. My experience with you and State Farm is exceptional. Thank you! Stacy responded efficiently & quickly to the updates on my insurance policy. I appreciate the great service!"

"Thank you so very much Amanda Soto for going over and above ! She was so so patient with me and my family! You are awesome!"

"Las chicas que trabajan allí son maravillosas me ayudaron muchísimo y todo lo hacen súper fácil en especial eve. Muchas gracias a todo el equipo"

"Stacy Cross was amazing today! She always helps me when I call regarding my 2 cars insured thru State Farm. Stacy is great!"

"Jessika is always there and answers my questions when I drop in to renew! I find that very helpful."

"Thanks to Stacey!! great service 10/10"

"Jessika was so helpful to me when I was changing my name on our policies for our vehicles and home insurance. She was professional and friendly and got everything taken care of with a few messages- I didn’t even have to go into the office. 5 stars All the way!"

"Amanda made us feel like we were chatting with an old friend! She took the nervous feelings we had held regarding switching to a new State Farm office and transferring everything to a new state and made us relax and truly enjoy our time in the office. We may need to make excuses to go in and her and the office staff from time to time just to feel encouraged about life! We feel we are in safe, caring hands. Our only regrets is that we waited for so long! Hesitate no longer! You will not regret joining this State Farm Family!"

"I moved to Florida recently and appreciate how easy Amanda Soto has made the transition for me. She's also helped me walk through my policy and help me understand it better than previous agents."

"I had a great experience with the Bill Costello-State Farm Insurance. Amanda Soto responded promptly to my request and professionally offer the different options."

"Whenever I have a question, if they can't answer it immediately or fix it, they say they will find out and get back to me, and they ALWAYS do. I can count on them to follow through!"

"As usual Elizabeth has always been a great help to us. Great service and questions answered. Thank you so much."